Service — Google Ads

Google Ads that answer to your cost per sale.

Search campaigns built around buying intent, conversion tracking you can trust, and weekly optimisation in writing. Capture the demand that already exists — without paying for clicks that were never going to buy.

Who this is for

Businesses whose customers search before they buy — services, retailers, B2B — and who want those searches captured at a cost per lead the margins can carry.

  • Your customers search for what you sell, and competitors' ads sit above you
  • You're running ads yourself and suspect budget is leaking — but can't see where
  • An agency runs your account and the report never quite matches the bank statement
  • You need leads this month while SEO compounds in the background
  • Your Performance Max spends confidently and explains nothing

The problems it solves

What this fixes.

Paying for the wrong clicksBroad match without negative-keyword discipline buys curiosity, not customers. We build tight intent-matched structures and prune search terms weekly.
Conversions that aren't conversionsAccounts optimising toward page views or button clicks train Google to find people who click buttons. We rebuild tracking around enquiries and sales first.
Set-and-forget managementAuctions shift weekly; accounts left alone decay. Our optimisation loop is written down — you can read exactly what changed and why, every week.
Landing pages that waste the clickWinning the auction then losing the visitor is the expensive kind of success. Ads and landing pages are managed as one unit here.

Scope

What's included.

IncludedAccount & tracking auditStructure, settings, search terms, conversion definitions and attribution reviewed before any budget moves. Existing accounts keep their learning history.
IncludedCampaign architectureSearch, Performance Max, YouTube and remarketing structured around intent tiers and your margins — not around Google's default suggestions.
IncludedKeyword & negative strategyBuying-intent keywords mapped to dedicated ads and pages; negative lists that stop budget leaking into lookalike-but-worthless queries.
IncludedAd copy & assetsHeadlines and assets written to qualify as well as attract — the right visitor clicks, the wrong one keeps scrolling, your budget thanks both.
IncludedLanding page alignmentEach ad group lands on a page that continues its promise. We build or adjust pages as part of the work.
IncludedWeekly optimisation & reportingBids, budgets, terms and creative reviewed on a written weekly cycle; a monthly report in plain English connects spend to outcomes.

The account is downstream of the definition

Every Google Ads engagement here starts with an unfashionable question: what exactly counts as a conversion? Not “what does the account currently count” — what event, in the real world, is worth paying for?

Most accounts we audit optimise toward something loose: a page view, any form fill including job applicants, a click on a phone number that nobody answered. Google’s algorithms then diligently find more of that. Fixing the definition — enquiries verified against your inbox, calls that connect, WhatsApp conversations that start — often improves an account before a single bid changes.

Intent tiers, not keyword dumps

We structure accounts in tiers of buying intent. The searches that mean “I am choosing a provider now” get exact targeting, dedicated ads and dedicated landing pages, and the lion’s share of budget. Broader problem-aware searches earn a measured expansion layer. Curiosity gets negative-matched away.

That discipline is what makes reporting honest: when campaigns map to intent, “what’s working” is a sentence, not a spreadsheet safari.

Written weekly, or it didn’t happen

Auction dynamics drift every week — competitors enter, prices move, search terms mutate. Our weekly loop (prune search terms, test ads, adjust bids and budgets) is logged in writing, so you can audit our work the way we audit your account. It’s the same transparency principle as our shared SEO rank tracker: claims you can check beat claims you have to trust.

Google Ads works best as part of a system — landing pages carrying their weight (CRO), tracking that feeds clean signal back (analytics), and paid social (Meta, TikTok) creating the demand that search later captures. The audit will tell you which pieces matter for your case.

The engagement

How the work runs.

01Audit & conversion rebuildWe fix what 'conversion' means in your account first — everything else optimises toward that definition.
02RestructureCampaigns rebuilt around intent tiers: exact commercial searches first, expansion layers later.
03Launch & baselineTwo to four weeks establishing a true cost per enquiry with clean data.
04Weekly pruning & testingSearch terms pruned, ads tested, bids adjusted — logged in writing every week.
05Scale what holdsBudgets rise where unit economics prove stable; experiments stay quarantined from proven spend.
Weeks 1–2Audit, tracking rebuild, restructure plan approved in writing.
Weeks 3–6New structure live; baseline cost per enquiry establishing.
Month 2+Weekly optimisation compounds; scaling decisions made on verified data.

Measurement

The numbers we watch.

Cost per enquiryThe working number for lead generation — verified against real enquiries in your inbox or CRM, not platform-counted button clicks.
Search impression shareShows how much winnable demand you're actually capturing on your core terms, and whether budget or rank is the constraint.
Conversion rate by ad groupSeparates targeting problems from landing-page problems, so the next fix goes where the leak actually is.
Cost per sale / ROASWhere sales data flows back into the account, we optimise to what a customer is worth — the metric your accountant recognises.

Watch-outs

Mistakes we see often.

Trusting platform-counted conversions blindGoogle grades its own homework enthusiastically. Cross-check against your inbox and CRM — we set that verification up as standard.
One campaign, every goalMixing brand defence, cold prospecting and remarketing in one budget hides which part earns. Separation is what makes reports mean something.
Skipping brand terms 'to save money'Competitors bidding on your name will happily collect your warmest clicks. Brand campaigns are cheap insurance — and cleanly separated from real growth spend.
Following every Google recommendationThe recommendations tab optimises for Google's revenue as often as yours. Each suggestion gets a human decision here, not an auto-apply.

Know the difference

Google Ads captures demand. SEO builds it an asset.

Ads buy immediate placement on searches that already happen — the moment you stop paying, the traffic stops. SEO earns positions that persist and compound, but takes months. They share one keyword reality, which is why we run both under one roof: paid search data tells SEO which terms convert, and SEO wins let you trim paid spend on terms you own organically. The full comparison lives in our SEO vs Google Ads guide.

Questions

Asked before you ask.

How much should we budget for Google Ads?

Enough to buy meaningful data in your auction — which depends on your click prices and conversion rate, not on a universal number. In Malaysia, competitive service keywords in the Klang Valley can run from under RM2 to RM30+ per click depending on the niche; other markets differ again. Our budget guide walks through the arithmetic, and the audit gives you a number reasoned from your own market.

We already run Google Ads. Do we have to start over?

Usually not, and often you shouldn't — account history carries learning worth keeping. The audit tells us whether to restructure in place or rebuild. Either way you keep the account: it's yours, in your billing, with our access removable in one click.

How quickly do Google Ads produce results?

Traffic starts the day campaigns go live; trustworthy signal takes two to four weeks of clean data. Treat the first month as calibration: the goal is a verified baseline cost per enquiry, from which every later improvement is measured. Anyone promising profitable week one hasn't seen your auction.

What about Performance Max — should we use it?

Sometimes. PMax can find conversions search alone misses, but it spends confidently and explains little, so it needs guardrails: clean conversion data, brand exclusions, asset quality and honest incrementality checks. We typically run it alongside — never instead of — tightly structured search.

Do you handle both English and Malay campaigns?

Yes. Malaysian search behaviour mixes English and Bahasa Malaysia — often within one buying journey — and campaign structure should reflect that with separate ad groups, matched ad copy and appropriate landing pages per language.

Do you guarantee a cost per lead?

No — auction prices and your offer sit partly outside anyone's control, so a guaranteed CPL is a red flag, not a promise. What you get instead: a verified baseline fast, a written weekly optimisation loop, and honest reporting that tells you if the economics aren't working — including the option to stop.

Next step

Ready when you are.

Tell us what you're building and where you want it to grow. We reply within one business day with an honest read — no sales sequence.