Legal
Terms of service.
Short, readable, and consistent with how we actually work. Last updated 11 July 2026.
1. This website
vyntra.site is operated by Vyntra, a Malaysia-based digital studio. The content is provided for general information about our services and topics we work in. It's written carefully, but it isn't professional advice for your specific situation — marketing, legal, medical or otherwise — and shouldn't be relied on as such.
You're welcome to browse, link to and quote this site with attribution. Please don't scrape it wholesale, pass our work off as yours, or use the content to train spam farms. The concept-build showcase sites are our portfolio demonstrations — the brands within them are fictional and shouldn't be treated as real businesses.
2. Engagements
Services are delivered under written proposals: scope, timeline, price and terms are fixed per engagement, and the proposal governs where it differs from this page. Standing patterns across all our work:
- Quotes are fixed. The agreed price is the invoiced price; scope changes are quoted before they're worked.
- Media is separate. Ad spend is paid by you to the platforms in your own accounts; our fees never silently include or mark it up.
- You own the assets. On payment, deliverables (sites, creative, documentation) are yours, and accounts (analytics, ads, tracking) are established in your name wherever practicable. Pre-existing Vyntra tooling and know-how remain ours.
- Fair exits. Retainers run monthly with reasonable notice periods stated in the proposal — no long lock-ins.
3. Honest-results language
We do not guarantee rankings, traffic volumes, lead counts, ROAS or revenue — search engines and ad auctions are not ours to promise, and you should treat anyone who claims otherwise with suspicion. What we commit to is the work itself: defined deliverables, verifiable measurement, and honest reporting including when results disappoint.
4. Your responsibilities
Clients are responsible for the truthfulness of claims about their own products, the legality of their offers in their markets, timely access and approvals, and compliance sign-off in regulated industries. We build carefully within stated rules, but we're your marketing partner, not your lawyer.
5. Liability
To the extent permitted by law: the site is provided as-is; we're not liable for indirect or consequential losses from using it; and in engagements our total liability is capped at the fees paid for the work giving rise to the claim. Nothing here excludes liability that cannot lawfully be excluded.
6. Governing law & contact
These terms are governed by the laws of Malaysia. Questions, concerns or corrections:ai@vyntra.site — a human reads it, and replies within one business day.